How myt works
myt delivers live digital consultations — audio, video, and chat — with independent experts. You recharge prepaid Service Credits, connect in the app, and pay per minute at the expert's published rate while the session is connected.
Client journey
- 1
Download & sign in
Install myt from Google Play and verify your mobile number with OTP.
- 2
Recharge wallet
Add Service Credits via secure in-app checkout (UPI, card, or net banking). Credits appear after payment is verified.
- 3
Find an expert
Browse categories or open an expert profile link.
- 4
See the rate
Check the per-minute price for audio, video, or chat before you connect.
- 5
Connect live
Join the session in-app. Billing runs per minute only while connected.
- 6
Recharge again
Low balance? Top up anytime to continue consultations.
Expert journey
- Create a profile and set per-minute rates and session modes.
- Complete verification steps where required — see /verification/.
- Accept live sessions; earnings settle per in-app rules after KYC.
- Do not take payments off-platform or share personal contact to bypass billing.
Billing highlights
- No separate card charge every minute — session uses prepaid credits.
- Connected time is generally non-refundable — Refunds.
- Duplicate recharge? Contact support — duplicate amount refunded in full.
- Wallet rules: Wallet & Service Credits
Services are delivered instantly in the app when your session connects — no shipping. Digital delivery policy
Live Audio & Video
Real-time 1:1 sessions with per-minute billing while connected. Encrypted streaming and number privacy.
Paid Chat Advisory
Text consultations with rates shown upfront; billing follows in-app per-minute rules for live chat.
Expert Profile & Smart Link
Publish bio, expertise, and per-minute rates. Share one link so clients can recharge and connect on-platform.
Wallet recharge
You pay the exact INR amount shown at checkout. Real Service Credits are credited only after our servers verify payment with the gateway.
Expert earnings & settlements
After completed consultations, myt deducts commission and credits the expert’s earnings balance. Experts withdraw to a verified Indian bank account once KYC and payout rules in the app are satisfied.
Privacy & Security
Personal phone numbers stay private. Payment card and UPI credentials are handled by the payment gateway — not stored on myt.
Ready to talk to an expert?
Download myt on Google Play · Questions? support@myt.social
